Introduction

This Privacy Policy applies to all visitors, clients, training participants, and users of the Mayford website and related digital solutions.

We provide engineering consulting, process safety, risk engineering, control of work solutions, professional training, and AI-enabled digital safety solutions for industrial organizations across sectors including Oil & Gas, Petrochemical, Chemical, Mining & Metals, Power, Hydrogen, Renewable Energy, and Manufacturing.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact details (name, email address, phone number, job title, company name)
• Consultation and project inquiry details
• Training registration information (course selection, organization, attendance records)
• Newsletter subscription preferences
• Technical information (IP address, browser type, device type, pages visited)
• Information submitted through contact and inquiry forms
• Any additional information you voluntarily provide when communicating with us

How We Collect Information

We collect information through:

• Website forms (consultation requests, training registration, contact forms, newsletter sign-ups)
• Direct communication (email, phone, meetings)
• Cookies and similar tracking technologies
• Analytics tools used to understand website usage

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and consultation requests
• Provide requested consulting, engineering, or training services
• Process and manage training registrations
• Communicate updates regarding services, training schedules, or solutions
• Improve our website, services, and digital solutions
• Maintain the security and proper functioning of our systems
• Comply with legal and regulatory obligations

Legal Basis for Processing

Where applicable, we process personal information on the basis of:

• Your consent (e.g., newsletter subscriptions)
• Performance of a contract (e.g., consulting engagements, training registration)
• Our legitimate business interests (e.g., improving our services and website)
• Compliance with applicable legal obligations

Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who support our website, IT infrastructure, or business operations
• Training partners or venues necessary to deliver registered courses
• Professional advisors (legal, financial, or regulatory) where required
• Authorities, where required by law or to protect our legal rights

Any third parties who process information on our behalf are required to handle it securely and in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and understand visitor behavior.

Cookies we use may include:

• Essential cookies required for website functionality
• Analytics cookies used to measure website performance
• Preference cookies that remember your settings

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Training and consulting records may be retained for a longer period to comply with contractual, regulatory, or record-keeping obligations.

Training Program Data

When you register for a training program, we may collect and process information such as your name, organization, contact details, and attendance or certification records.

This information is used to manage registrations, issue certifications where applicable, and communicate relevant training updates.

Digital Solutions and Future Products

Mayford may develop digital products, including AI-enabled safety solutions, digital risk platforms, ePTW solutions, and industrial intelligence tools.

Use of these products may involve additional data collection and processing, which will be governed by product-specific privacy terms provided at the time of use.

Third-Party Links

Our website may contain links to third-party websites or platforms. This Privacy Policy does not apply to those third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website and services are intended for business and professional use and are not directed at individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

International Data Transfers

As Mayford serves clients across multiple regions and industries, your information may be transferred to, stored, or processed in countries other than your own.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Updates to our services or digital solutions
• Website improvements

Updated versions of this Privacy Policy will be published on this page with a revised effective date.

Continued use of our website after updates indicates acceptance of the revised Privacy Policy.